The New DoorDash Scam That Made One Dude A Millionaire

When David Smith was arrested, he had five safes in his Stamford, Connecticut apartment. Inside was $733,000 in cash.

Police found that money in January 2023 after they responded to a domestic violence call there. They found more than 100 stolen credit cards, two fake IDs, and several cell phones.

He had been robbing DoorDash drivers for three years, using a super simple scam involving only a single phone call.

He Stole From Over 700 Drivers And Was Later Murdered

Smith allegedly scammed more than 700 drivers, stealing their paychecks by posing as DoorDash customer support. Some of the victims lost multiple paychecks, and some poor drivers even quit out of desperation because they could not regain access to their accounts.

Two days before his court date, he was shot multiple times in the chest outside an apartment complex in New Rochelle, New York.

His Scam Method Is Growing, And Other Scammers Are Using It

Pleasant Green, the scambaiter, now says that other scammers are mimicking his methods, and it’s growing like wildfire.

The scam works because while drivers are picking up food orders from customers, the customer (a criminal using a stolen credit card that placed the order) pulls off a DoorDash impersonation scheme to take over their driver account.

Watch how it works in action here. 👇

How The Scam Works

The scam involves several steps that ultimately end up with the scammer diverting the DoorDash drivers’ paychecks to bank accounts that the scammer controls.

This infographic explains the steps in detail.

What DoorDash Is Doing About It

The company now plays an automated warning before connecting customer calls to drivers: “This is your DoorDash customer calling. Never share personal information, passwords, or verification codes with anyone over the phone.”

DoorDash has also increased identity checks for drivers. More than 150,000 couriers must now re-verify their identity weekly using real-time selfies. The company says monthly deactivations of fraudulent accounts have more than doubled compared to last year.

How To Protect Yourself If You Are A Driver

Never share verification codes with anyone who calls, even if the call appears to come from DoorDash. Real support staff will not ask for these codes over the phone.

If something feels wrong, hang up and contact DoorDash through the official app. Check your payout settings regularly so you catch unauthorized changes before your next payday.

And remember – that call showing “DoorDash” on your screen might just be the customer who ordered a single packet of hot sauce or some other small order with a stolen credit card.

Recent Stories

Join the Crew!

Subscribe to my newsletter and get breaking fraud intel right to your inbox each week.  Join thousands of other fraud leaders and stay informed with FrankonFraud.