Have you heard the term “Fraud Magnet“? A fraud magnet has such incredibly weak fraud controls that it creates a strong pulling force attracting any fraudster looking for the fastest easiest way to steal money.
A fraud magnet can be a product – like a new mobile payment service.
A fraud magnet can be a lender or bank – like one that has lax or no fraud controls to protect themselves from fraud attempts.
A fraud magnet can be even be a whole country – like one that fails to implement basic security controls like chip cards when the rest of the world has the technology. The US is a good example.
Fraud Magnets are often so strong that fraudsters will target them and not even bother with other more well protected lenders banks or products.
But these fraud magnets can also lull everyone else into a false sense of security. If fraudsters are focused exclusively on hitting the easy targets, other banks and lenders benefit because they are not the 1st choice of fraudsters. Everyone else may be benefiting from low rates of fraud – not because their fraud strategy is sound – but because their fraud strategy is just not as terrible was the fraud magnets.
But what happens when those weak targets clean up their act or go out of business. Fraud will just gravitate to the next most powerful magnetic field. The next weakest link. Is that you?
In this blog, I discuss the concept of contingent liability and why Fraud Magnets may be lulling you into a false sense of security.
Fraud Magnets Are The Weakest Link
Lets use Auto Lending as an example of how fraud magnets work. Car dealers will often submit applications to up to 10 lenders at a single time. When a shady or unscrupulous dealer wants to close a deal fast, they will often look for the easiest path to closure. In many cases, they will gravitate toward the lender that has the loosest fraud controls.
Those lenders are Fraud magnets As a matter of fact, you could refer to them as weakest link in the chain. Their lax fraud controls mean that they approve more fraud and as they approve more fraud, they are targeted more by fraudsters and bad dealers.
It’s a vicious cycle that results in increasing fraud losses over time for the a lender.
Fraud Magnets Are Spotted By Their High Rates of Fraud
Weak lenders are easy to spot. They attract an inordinate amount of fraud and as a result have very high rates of fraud compared to others.
A normal auto lender for example may have 10 basis points of fraud loss, but an auto lender that has more relaxed fraud controls can have fraud rates 10 times higher (or close to 100 basis points)
When fraud rates rise to high levels for an lender one of two things happen; 1) They go out of business, or 2) They invest in new tools, people or processes to fix the situation.
In each of these cases, this will cause the fraudsters to move on to their next target.
Fraud Magnets Have Other Characteristics Too
Fraud Magnets can also be spotted by the following characteristics
- Small or No Fraud Teams – They don’t employ fraud specialist or a fraud leader that can help them stop fraud. If they do have a fraud team it is woefully understaffed.
- Few or No Fraud Tools – They don’t typically invest in fraud tools, and if they do, they are often not used often in the operations.
- Toxic Sales Culture – They often have a toxic sales culture where the whole focus is on booking loans without any regard for proper risk or fraud controls.
Fraud Magnets Create Contingent Liability for You
It might seem like Fraud Magnets are someone else’s problem. But they are actually your problem too. And you need to consider them in your fraud strategy.
Why you ask? Well have you ever heard of contingent liability?
A contingent liability is a potential liability that may occur depending on the outcome of an uncertain future event. For auto lenders, fraud is a contingent liability since they can be attacked by fraudsters and unscrupulous dealers at anytime without warning.
When a Fraud Magnet (risky lender) fixes their fraud controls, it causes the fraud to shift to the next weakest link in the chain.
We see this all the time. Fraud always migrates to the weakest link. Just because you had a good fraud strategy yesterday, doesn’t mean you have a good one today.
Consider what happened in the US between 2005 and 2015. In 2005, the US had the lowest credit card fraud rates in the world. The primary reason was that the US had pretty good fraud tools in strategies in place while other parts of the world lagged behind.
By 2010 however most of the world had caught up and surpassed the US in terms of anti-fraud technology. When the rest of the world implemented Chip cards, the US became the Fraud Magnet of the world. While the US accounted for only 23% of the cards in the world, we accounted for over 50% of all the fraud.
Invest For Fraud Based on Contingent Liability
The lesson to be learned here is that lenders, banks, and even industries need to think proactively about fraud. They need to invest in fraud tools, technology and people not based only on past fraud experience but based on their contingent liability going forward.
Too often, companies use their historic or current fraud losses only to build an ROI for fraud tools or people.
That is a huge mistake. Trust Me.
Companies need to invest based on future fraud risk. Not only current or historic fraud risk.
Don’t Let Other Lenders Weak Fraud Strategies Be Your Fraud Strategy
Do not let other lenders weak fraud strategy be your fraud strategy. Just because someone’s weak fraud controls has kept your losses artificially low does not mean your exposure to fraud is minimal.
If you are relying on other lenders weak fraud strategies, you have no control of your fraud. Consider instead employing a forward thinking and independent strategy that relies on your own risk tolerances and invest to that.
Control your own fraud strategy, Don’t let someone else do it for you.
Thanks for reading!